Return portal is not accessible

The return portal is disabled and not accessible at this time.

To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved


What items are returnable?

  • They must be in original condition
  • Returns and exchange will be available within 7 days of delivery 
  • No exchange and return on customised orders
  • No returns and exchange on international orders
  • Refund is not available 
  • For clothing, unwashed and unworn
  • In the original packaging
  • Tags attached


Free gifts and Sale items are not returnable!

custom made products are not returnable!

Are there any charges for return?

  • There are no charges for return
  • Original shipping charges are non-refundable
  • You are responsible for the charges of the return shipping

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and you will get your credit in your Baise Gaba account. This Credit will be valid for 5 months and it will be applicable on your next purchase.